FAQ

Shipping policy: All return shipping at NO CHARGE! Ashes to Portraits pays for the shipping back of your finished portrait, photograph, and the unused cremated ashes.
Examples of Portraits: We have one portrait uploaded onto the website at the moment and we are in the process of uploading more portraits. Thank you for your patience.
Policies:
- We offer a 100% guarantee on all of our painted portraits. If you are not 100% satisfied we will do whatever we can to make sure you are; whether it is touching up a portrait or reimbursement. We have never had a problem with an unsatisfied customer yet!
- Feel free to call us or e-mail us at any time! We are here to make you happy! This is a very important and special portrait that will mean the world to you and your family; we want to make sure you are 100% happy so we are here to listen to all of your ideas and suggestions.
- We welcome feedback and appreciate it.
- We are not responsible for any lost or damaged photographs or cremated ashes. We are extremely careful with everything and package all items in bubble-wrap and padded boxes.
If you or your loved one are in the U.S. Army, Army Reserve, National Guard, Armed Forces, Navy, Marines, Air Force, or any other U.S. Department of Defense, please contact us for special pricing.
Contact Us:
- Office Number: (810) 233-4000
- Direct Line: (810) 577-5310
- By Mail:
  - Ashes to Portraits
  1807 N Franklin Ave Suite 101
  
  Flint, MI 48506 USA